Terms and Conditions / Privacy Policy
Terms and Conditions / Privacy Policy
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April (General Data Protection Regulation - GDPR), the commercial company TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA, with tax identification number 518 526 178 and registered office at Rua General Vasco Gonçalves, Lt 122, 1ºD 8135-154, Almancil parish, Loulé municipality, mobile number 917 914 192 (call to a national mobile network), email address jacob@maravista.pt and website www.maravista.pt, informs the personal data subject (Client) that:
1. The entity responsible for the processing of personal data is TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA and its franchisees. The personal data to be processed includes: name, address, and email address.
2. The Client's personal data is processed as it is necessary for quoting, entering into, and executing a contract, or because consent has been given. Any omission or inaccuracy of this data or other information provided by the client is their sole responsibility.
3. The personal data provided by the Client will be processed and stored electronically and used by TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA and its franchisees for: marketing and sales, customer management and service provision, accounting, tax and administrative management, legal management, network and systems management, information security control and legal compliance.
4. You may object to data processing at any time and by any means, without prejudice to legal obligations.
5. Personal data is retained for varying periods depending on its purpose and in accordance with legal, necessity, and data minimisation criteria, notwithstanding legally defined retention periods.
6. You have the right to request information from TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA and its franchisees about the type of processing applied to your data. Requests must be made through the GDPR section of our websites. Information may be provided orally upon verification of identity by other means.
7. Your personal data was shared with TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA and its franchisees for accounting, tax, marketing, and sales purposes. They may engage subcontractors for data processing, such as for customer management, service provision, invoicing, and legal management. These subcontractors are required to implement adequate technical and organisational measures. In some cases, data may be shared with public authorities such as tax authorities, social security, courts, regulatory and inspection bodies, and law enforcement agencies.
8. You have the right to access a copy of your personal data under processing. If the request is made electronically, the information will be provided in a commonly used electronic format.
9. You have the right to request the correction of your personal data at any time.
10. You have the right to request the deletion of your personal data, subject to legal obligations.
11. You have the right to object to the deletion of your personal data and to request the restriction of its processing, subject to legal obligations.
12. You have the right to object to the use of your data for direct marketing purposes.
13. Your personal data may be processed manually or automatically.
14. You have the right to request that your personal data be transferred to another entity.
15. Your personal data is protected to ensure pseudonymisation and the ability to guarantee the continuous confidentiality, integrity, availability, and resilience of processing systems and services. Measures are also in place to restore data access and availability in the event of a physical or technical incident and to regularly test and assess security measures.
Privacy Notice
Your privacy is important to us. We respect and are committed to protecting your privacy. To better safeguard your privacy, we explain our practices and your options regarding the collection and use of your information.
1. What kind of personal information do we collect?
We may request personally identifiable information when you request a service, respond to a survey, enter a contest, correspond with us, or participate in certain other activities. You choose whether to continue with any activity that requests personal information. However, not providing it may prevent the completion of certain transactions.
We may also collect clickstream data (e.g., IP address, domain name) during your website visit to better personalise your experience.
2. How do we use the collected information?
We use personal data to:
- Provide product updates, new services, newsletters, surveys;
- Create content relevant to your interests;
- Offer you special promotions;
- Develop better products and services;
- Allow downloads, service access, or participation in selected activities;
- Help you quickly find information important to you.
3. How do we protect your information?
We implement a range of security measures to protect your personal information, stored on secure networks with limited access. However, any transmission over the internet carries some risk, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Who has access to your data?
Your data is not sold, exchanged, or transferred to third parties outside our group, except subcontractors providing services (e.g., technical support). These providers must maintain confidentiality and use the data solely on our behalf.
You can opt out of sharing your data by contacting us via our website or email.
5. Links
Our site may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing their terms separately.
6. Cookies
Our website uses cookies to tailor your experience. Cookies are text files stored in your browser, used to personalise content or remember you upon future visits. You can disable cookies via your browser settings, though this may limit site functionality.
We also use cookies to track site visits and improve performance.
7. Your choices
You can review, modify, or delete your personal data via your account settings or by contacting us. Reasonable steps will be taken to verify your identity before granting access or making changes.
8. Policy changes
We may revise this policy in line with legal or technological developments. Please check back regularly.
9. Contact us
For questions or complaints about our privacy practices:
TJ&CT ESTATES - MEDIAÇÃO IMOBILIÁRIA LDA
Rua General Vasco Gonçalves Lt: 122, 1ºD
8135-154 Almancil
Phone: 917 914 192
Email: jacob@maravista.pt
Website: www.maravista.pt
Cookie Policy
1. What are cookies?
Cookies are small software tags stored on your device through your browser, retaining only preference-related information and not personal data.
2. What are cookies for?
They help analyse website utility and navigation frequency, providing a quicker, more efficient experience.
3. What types of cookies do we use?
- Permanent cookies: Stored long-term to tailor browsing.
- Session cookies: Temporary, deleted after the session ends.
4. How long are cookies stored?
- Session cookies are deleted upon browser closure.
- Persistent cookies remain until deleted or expired.
5. Where is your information stored?
Your data may be stored and processed outside your home country by our staff or third-party service providers under strict data protection safeguards.
6. How to change your cookie preferences?
You can adjust settings via your browser or our cookie preferences panel.
7. Types and purposes of cookies
- Strictly necessary: Enable basic site use.
- Analytics: Improve site functionality via anonymous usage data.
- Functionality: Remember user preferences.
- Third-party: Measure ads and customise widgets.
- Advertising: Tailor ads and measure effectiveness.
- Technical: Support basic site services; exempt from consent requirements under the law.
For more info: https://allaboutcookies.org/
Alternative Dispute Resolution
In case of dispute, consumers may contact:
- Lisbon Consumer Dispute Arbitration Centre: http://www.centroarbitragemlisboa.pt
- Vale do Ave Arbitration Centre: http://www.triave.pt
- CIAB (Consumer Arbitration Centre): http://www.ciab.pt/pt
- CNIACC: https://www.cniacc.pt/pt/
- Coimbra District Arbitration Centre: http://www.centrodearbitragemdecoimbra.com
- Algarve Consumer Conflict Centre: http://www.consumoalgarve.pt
- Porto Consumer Information Centre: http://www.cicap.pt
- Madeira Arbitration Centre: https://www.madeira.gov.pt/cacc
- Consumer Portal: www.consumidor.pt